Subscriptions

What's the difference between Delete Account and Cancel Subscription?

These are two different actions:

Cancel Subscription:

  • Stops future billing
  • User keeps access until the paid period ends
  • Account and data remain intact
  • User can resubscribe anytime

Delete Account:

  • Permanently removes all user data
  • Cannot be undone
  • Does NOT automatically cancel active subscriptions
  • User must cancel subscription separately first

Always remind users to cancel their subscription before deleting their account to avoid continued charges.

Still have questions?

Our support team is happy to help you with any questions.

Contact us at contact@ymove.app