Subscriptions

How do users cancel their subscription?

The cancellation process depends on how the user subscribed:

Apple App Store: Users must cancel through iOS Settings > Apple ID > Subscriptions, or through the App Store app.

Google Play: Users cancel through Play Store > Payments & subscriptions > Subscriptions.

Stripe (web payments): Users can cancel directly in your app or through their account settings on your website.

Important: The app shows the correct cancellation link based on the user's payment method.

Still have questions?

Our support team is happy to help you with any questions.

Contact us at contact@ymove.app